Powerful Customer, Billing & Network Management
Designed for ISPs and Multi Service Operators (MSOs) who demand power and simplicity from their subscriber management software.
Access network performance and subscriber data from a secure and intuitive cloud interface.
See operational issues in real-time, initiate fixes fast and enhance your reputation as a reliable service provider.
Powerful Customer, Billing & Network Management
Designed for ISPs and Multi Service Operators (MSOs) who demand power and simplicity from their subscriber management software.
Access network performance and subscriber data from a secure and intuitive cloud interface.
See operational issues in real-time, initiate fixes fast and enhance your reputation as a reliable service provider.
Improve Efficiency, Reduce Overheads, Grow Your Business.
CTRL is a fast, secure and cost efficient cloud solution that delivers powerful customer management and billing functionality for ISPs and Multi Service Operators (MSOs) managing internet and additional subscriber-based services.
Designed by network architects for operations managers, the platform presents a visual snapshot of your network’s health, identifying existing issues in real-time and directing you to problem areas fast. It is a compliant, customisable way to take control of your network and deliver enviable standards of service.
Features
Cloud Access
Login from your laptop, tablet or phone to manage your service delivery in the office or on the move. No physical server needed – reduce capex requirements and deliver a more responsive and cost effective solution.
Management
Streamline the process of managing customer enquires with faster, smoother ticketing and workflow. Empower subscribers to login and pay/upgrade themselves – unburden your support team, focus on adding value.
Billing
Rollout tiered pricing at property or individual subscriber level. Trial price changes and promotions that build customer loyalty, reduce churn and attract new customer segments. All delivered by a PA-DSS compliant infrastructure.
Benefits
Improve Efficiency
Not only can the CTRL platform be rolled out quicker than a traditional hardware based system, it also runs fast. Really fast.
Supported on enterprise-class infrastructure with scalable memory capacity, your team will love the portal’s seamless navigation and become instantly more productive.
Reduce Overheads
CTRL is delivered on a ‘utility’ pay structure – you pay only for the resources you use. Scale up or down depending on your needs.
As a cloud service, there is no need for upfront capital expenditure – making CTRL more cost effective than comparable hardware based solutions.
Improve Task Effectiveness
CTRL moulds to the needs of your organisation. The platform is accessed from any web-enabled device (desktop, laptop, phone or tablet) – offering your technical staff complete freedom of work.
An intuitive ticketing function helps staff collaborate and troubleshoot effectively across multiple locations.
Improve Security
Hosted in a premier-tier cloud environment, CTRL is underpinned by encryption technology that keeps your subscriber data secure.
A comprehensive backup system negates risk of data loss and offers full failover redundancy. Your portal runs continuously with automatic updates keeping you on the latest technology of the time.
Scale Your Business
The CTRL cloud infrastructure is effortless to maintain.
New subscribers are added to the platform without complexity. There is no need for continual capital outlay or regular maintenance. The backend adapts to your workload leaving you to focus on winning new business and adding as many subscribers as you can.
Rapid Integration
Built on a secure modular framework, CTRL is entirely customisable to your organisations needs.
Intelligent API integration effortlessly pulls data from any existing CRM system, reducing migration headaches and enabling you to adopt a better way of working almost immediately.
Deliver Better Service, Enhance Your Reputation
CTRL’s performance enhancements will revolutionise the way you deliver internet and subscriber-based services across small or large customer segments.
A simple yet fun application to use, it keeps you in complete control of your service provision – giving you back time to focus on new business opportunities and additional value adding activities.
